Client Portal

FAQ

We’ve compiled a list of questions we are often asked. If your question isn’t answered here, please contact us

There are a number of reasons that organisations choose to outsource their finance function, including:

  • Enabling additional resources to be directed towards the core purposes of the organisation
  • Rather than trying to employ one person to work across data entry to board reporting, we provide a team of various skill sets so each task is done effectively and to the required level
  • Quality assurance. Our team undertakes ongoing training and development, and we guarantee the quality of our work.
  • Risk management. Outsourcing removes key person dependence that arises when staff suddenly resign or take leave.
  • Continuity of service. Our team approach can deliver ongoing service year-round.
  • Pay only for what you need. In an outsourcing arrangement, there is no downtime, phone calls, training costs, and distractions.

We work with clients all over Australia. Thanks to cloud accounting, and technology and communication options, our virtual service works for any organisation located anywhere in Australia provided there is internet access.

This is one of the most common questions we get! We are truly committed to the sector and love working with organisations of all sizes. A lot of large not for profit organisations were small once.

Unfortunately not. As all our clients are not for profit organisations, they could all make a strong case for pro bono work, but NFPAS wouldn’t exist! While pro bono support can seem very attractive (it’s hard to beat ‘free’, right?), our aim is to provide guaranteed quality and value for money services. In the end, in our experience, you get what you pay for.

The short answer is that it depends on the scope of the work. Most firms that offer fixed fees from the outset have to build a premium into the fixed fee to avoid underquoting or apply additional fees for ‘out of scope’ tasks that can make it more expensive in the long run. We adopt a partnership approach to ensure that we can offer transparent pricing and a shared commitment to deliver high quality services in the most efficient way.

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